Terms & Privacy Notice
This page explains how FT Highways Limited uses and protects personal data submitted through this website. It is written to be clear and consistent with UK data protection principles.
1) Who We Are
FT Highways Limited is the data controller for personal data collected via this website.
2) What We Collect
- Contact details (name, email, phone)
- Job/site information you provide for quotes (dates, postcode, notes)
- Staff registration information (identity, qualifications, and relevant work details)
3) Why We Use Your Data
- To respond to enquiries and provide quotes/bookings
- To administer staff registration and maintain required records
- To coordinate jobs and operational communications
4) Lawful Basis (UK Gdpr)
We process personal data as needed to take steps at your request (e.g. preparing a quote), to perform a contract (where applicable), to meet legal obligations, and/or with your consent (e.g. being added to a WhatsApp group).
5) Keeping Your Details on File
We may retain your details to respond faster to future requests, support compliance, and maintain operational records. We keep data only for as long as reasonably necessary for these purposes.
6) Whatsapp Group Invitations
For staff/operational coordination, we may use WhatsApp groups. If you agree, we may add you to a relevant group. You can opt out at any time and we will remove you.
7) Sharing Your Data
We do not sell personal data. We may share information with service providers and with clients/authorities where required for delivery, compliance, or safety — only what is necessary.
8) Security
We take reasonable measures to protect information. No internet transmission is completely secure, but we work to minimise risk.
9) Your Rights
You may have rights to access, correct, or delete your data, and to object or restrict processing in certain cases. To exercise these rights, email bookings@ft-highways.co.uk.
10) Updates
We may update this notice from time to time. The version is shown in the footer.